Frequently Asked Questions

What is the The Wallflower box?

The Wallflower Box is a monthly subscription box for female introverts. We feature 6-8 thoughtful products designed to create a soothing and nurturing, yet inspiring unboxing experience. We also include Introvert Insights, written by a professional counselor, to provide wallflowers with useful tips and suggestions for staying refreshed, energized, and authentic while living in an extroverted world 

What's inside The Wallflower Box?

Each month, we curate a unique box filled with goodies from the areas of bath and body, books/literature, cozy apparel, notebooks/journals, cosmetics, jewelry/accessories, delicious snacks, and special gifts selected with the introvert in mind! All bath, body, and beauty items are natural, organic, or vegan and are not tested on animals. Discover quiet bliss with specially selected items delivered monthly straight to your door!

How does it work?

It's easy! Choose from monthly, 3-month, 6-month, or 12-month packages and receive a beautifully curated self-care package delivered monthly straight to your door! Subscriptions renew automatically on the 15th and all boxes ship between the 5th and 7th of each month. Cancel anytime!

What's the Retail Value of the box?

Each box contains 6-8 handpicked items and has an estimated retail value of $65 plus!

What's the price of the box?

The monthly subscription price is $39.99 plus shipping. We include an estimated retail value of $65+ in every box! We offer discounted monthly rates when you purchase the 3, 6, or 12 month subscription packages. We also offer 10% of your first month's box and provide a Free Wallflower Box Giveaway each month for our subscribers!

When does the box ship?

All boxes are shipped between the 5th and 7th of each month. If you are in the U.S., packages are shipped via USPS and generally arrive within 5-7 business days. International orders have an estimated arrival date of 6-11 business days.

When will I receive my first box?

All boxes are shipped between the 5th and 7th of each month.  Orders placed after the 1st of the current month will ship out between the 5th & 7th of the following month. For example, if you ordered on January 31st, your first month's box would ship between February 5th and 7th. However, if you ordered on February 1st or after, your first month's box would be shipped between March 5th and 7th. 

Can I return or exchange items in the box?

 If a product is defective or if something is missing or damaged, you may return it within 30 (thirty) days of receiving your package and we will send you a new item or credit your account. To request a refund, please contact us at support@thewallflowerbox.com. When returning products, it is your responsibility to take reasonable care to see that the products are not damaged in transit and are received by us at our address as displayed on the postage label.   

Do you offer a refund on your subscription plans?

We do not offer refunds for monthly subscriptions. If you subscribed to a multi-month plan and want a refund after it renews, you must send a cancellation request to support@thewallflowerbox.com within 10 days of your subscription's renewal date for a refund. 

What type of subscription plans do you offer?

We offer monthly, 3-month, 6-month, and 12-month packages. Multi-monthly subscription plans are offered at a discounted rate for a one-time payment. All payments are billed at the time of checkout and renew automatically. 

What's your billing policy?

You will be charged upon completion of your order. Subscriptions renew on the 15th of every month. If you choose to cancel your monthly subscription, but have already been billed for this month’s box, your cancellation will take effect in the next billing cycle. If you would like a refund for your multi-month subscription after it renews, you must send a cancellation request to support@thewallflowerbox.com within 10 days of your subscription's renewal date.  

Can I gift a subscription package?

Yes! All subscription plans can be gifted. If you would like to gift a single box or multi-month plan, simply select and purchase the subscription plan, select the Gift Option, and DO NOT click the automatically renew button.

How can I cancel my subscription?

All subscriptions can be cancelled by going to your Account Settings. Please note that if you have a monthly subscription and have already been billed for this month, your cancellation will take effect the next month.  

What if my account has insufficient funds when I subscribe or when my plan renews?

The Wallflower Box is not responsible for any charges from banks or credit cards.